If your used device isn’t eligible for trade-in, you can still recycle it. Once your used device is received and its condition inspected and approved, a rebate will be issued by CExchange to you within 14 days. If you approve of the trade-in price, just print out a prepaid shipping label and ship your used device to CExchange. Once you’ve made a purchase of a qualifying new device at Microsoft Store, request a quote for your old device. CExchange will provide an appraisal that reflects a fair estimate of your device’s condition and value. Just answer a few questions regarding the brand, model, and condition of your used device. The Microsoft Store Trade-in Program powered by CExchange lets you trade in an eligible used device for rebate after purchasing a qualifying device from Microsoft Store.
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